Offenlegungserklärung zu Kontaktinformationen

This clarification text has been prepared by Feedback4E Yazılım Danışmanlık A.Ş as the data controller in accordance with Article 10 of the Personal Data Protection Law No. 6698 („KVKK“) and the Communiqué on the Principles and Procedures for the Fulfillment of the Obligation to Inform.

As Feedback4E Yazılım Danışmanlık A.Ş, we are committed to processing and safeguarding all types of your personal data with the utmost care and in the best possible manner. With this responsibility in mind, we process your personal data as detailed in the Feedback4E Personal Data Processing Policy on our website www.feedback4e.com in compliance with the Personal Data Protection Law No. 6698 and relevant legislation.

In accordance with the Personal Data Protection Law No. 6698 and relevant legislation, Feedback4E Yazılım Danışmanlık A.Ş, as the data controller, collects personal data from the relevant person upon request;

• Identity Data: First name, last name
• Contact Data: Phone number, company email,
• Personal data is collected from the request and suggestion message section.
  
  

PURPOSE OF PROCESSING YOUR PERSONAL DATA

As a data subject, your personal data may be processed by Feedback4E Yazılım Danışmanlık A.Ş in accordance with the KVKK (Personal Data Protection Law) in the following cases;

• To receive suggestions for improving business processes,
• To manage information, suggestions, complaints, and feedback processes,
• To conduct product marketing processes,
• To set up demo accounts for requesting companies,
• To obtain feedback on the services provided,
• To manage customer relationship management processes.
  
  

METHOD OF COLLECTION AND LEGAL BASIS OF PERSONAL DATA

As Feedback4E Yazılım Danışmanlık A.Ş, we process your personal data based on the following legal grounds specified in Article 5 of the KVKK (Personal Data Protection Law);

• Your explicit consent,
• Necessity for processing data for the legitimate interests of the data controller, provided it does not harm the fundamental rights and freedoms of the data subject.

Requests and feedback are collected through our website and stored in compliance with the law.

TRANSFER OF PERSONAL DATA

The transfer of your personal data is carried out in accordance with the provisions regulated by the KVKK (Personal Data Protection Law). Your personal data is kept for the purposes specified above and within the conditions outlined in Articles 8 and 9 of the Law.

• Your personal data is not transferred to any third parties. However, in the case of legal disputes, it may be transferred to public institutions, judicial authorities, or relevant law enforcement agencies as required by legal regulations or to resolve legal disputes.
  
  

RETENTION AND DESTRUCTION OF PERSONAL DATA

Our organization retains personal data in a manner proportional to the purpose for which the data is processed. When the purpose for processing personal data and the reason for its processing cease to exist, the personal data will be destroyed after the expiration of the necessary retention periods required by laws.

If the purpose of data processing no longer exists or if you withdraw your consent, and there is no other legal basis or justification for retaining the data, the data will be deleted, destroyed, or anonymized as prescribed by law and other applicable regulations.

KİŞİSEL VERİLERİNİZE İLİŞKİN HAKLARINIZ YOUR RIGHTS REGARDING YOUR PERSONAL DATA

According to Article 11 of the Personal Data Protection Law, you have the following rights:

• Learn whether your personal data is being processed, and request information if it has been processed.
• Learn the purpose of processing your personal data and whether it is used in accordance with that purpose.
• Know the third parties to whom your personal data has been transferred.
• Request the correction of your personal data if it is incomplete or inaccurate, and request that this correction be notified to third parties to whom your personal data has been transferred.
• Request the deletion or destruction of your personal data if the reasons for processing it no longer exist, and request that this deletion or destruction be notified to third parties to whom your personal data has been transferred.
• Object to the result of the processing of your personal data through automated systems and request compensation if you suffer damage as a result.
  
  

You can submit your requests under Article 11 of the Personal Data Protection Law titled „Rights of the Data Subject“ by filling out the Feedback4e Application Form according to the „Communiqué on Procedures and Principles for Application to the Data Controller.“ You can send your request in writing to the address Harbiye Mahallesi Hüsrev Gerede Caddesi, Tozan Apt. No:77 İç Kapı:16 Şişli/İstanbul, via our website by completing the „KVKK Application Form,“ or by email to kvkk@feedback4e.com

Our company will process and respond to the requests free of charge as soon as possible, and no later than thirty days from the receipt of the request, depending on its nature. Responses will be provided in writing or electronically within the legal timeframe. However, if the process incurs additional costs, a fee determined by the Personal Data Protection Board may be charged.